If the name of your laptop or phone is not included in the product specifications then we highly recommend that you check the measurements that we will have written in the description. These will help you decide whether you have a match with your desired gadget.

There are many other products that fit in the Tefors bags or cases but it simply wouldn’t be practical to list them all… hope yours fits!

If it doesn’t, then why not let us know and we may consider launching in the future a new Tefors product for you!

We go to great lengths to ensure that the shade of colour displayed in the images matches accurately that of the real life product. Please bear in mind that the accuracy of the actual colours you see on your monitor may depend on the level of calibration of your screen.

As one of our brand values is to use high quality genuine leather, as expected it is possible that there may be certain inequalities of material and colour which are not regarded as defects.

These factors are in fact what give genuine leather goods their character and uniqueness.

Simply put, it definitely is. Perhaps we are slightly biased but on top of the stylish design and added versatility of Tefors bags, you will own a high quality product that is made to last.

To illustrate this, let me share an experience. I once acquired what I thought were the most affordable yet surprisingly decent headphones. In a brief tale, frustrated by losing my second pair of headphones in just 10 days, I decided to visit the nearest corner shop and picked the most budget-friendly option available, costing merely £1.49. Delighted to have music back in my life, my joy was short-lived. As I approached the first traffic light, the left earpiece ceased functioning.

What lesson did I learn? It isn’t initial price that represents the cost in real terms, but the price spread out over the lifetime of the product. The same idea is valid for Tefors leather goods.

Not at all! Sometimes more accentuated on leathers such as Nubuck, what you are seeing is probably the mark of a scarring event sometime down the line in the animal’s history.

We take great care when selecting the genuine leather to make sure it is of the highest quality, and part of this process involves ruling out leather which has a finishing coat added to the surface to cover the slight differences in texture or colour. Maintaining the properties of genuine leather ensures that rather than the goods wearing out over time, they develop a rich patina over time.

In fact we sometimes get requests from customers specifically requesting goods with these marks, or what we like to call ‘character scars’.

In other words, if we wanted a perfectly even look we would choose plastic over genuine leather.

Quality is one of our primary values and for that reason we are very picky when it comes to choosing the natural materials we use as well as the craftsmanship involved in shaping these into a Tefors product.

Although unlikely, if a product breaks as a result of a manufacturing defect then we apologise in advance and we ask you to contact us within the periods stated below so that we can help you out as soon as possible.

Bags: Warranty for this type of products is 12 months from the purchase date.

Small goods: The warranty for wallets, phone cases etc. is 8 months from the purchase date.

We ask you to contact us by email at hello@tefors.com. Please include your order number and date of order to speed up the process.

Please bear in mind: In the event that you discover a problem caused by wear and tear we recommend taking your goods to a leather repair shop.

– First of all and probably the most important point is common sense. Nubuck leather does indeed need more attention than other leathers such as full grain but as long as you apply common sense and avoid using any cleaning products that have harsh chemicals or alcohol in them, the leather should maintain its quality look.

– If you choose to use a leather cleaner we recommend also applying a conditioner in order to ensure that the leather is replenished with its needed oils. There is no single rule as to how much conditioning your leather needs as it all depends on the way the good is used and elements it is exposed to. If the leather appears dried-out and dull then that is most likely a sign that it is lacking its natural oils, therefore it is probably a good time to apply the conditioning treatment.

– Avoid as much as possible heavy rain as there is a possibility that it could lead to stains. This is particularly relevant to Nubuck leather. A precautionary measure may be using protectors specially destined for nubuck and suede. One of these products is Kiwi Suede and Nubuck Protector.

On the Kiwi website you will also find other cleaning products for various types of leather which we have found effective in the past. There are many other brands out there that offer similar products that may be worth considering.

Regardless of the product, we strongly advise that you test-spray on a small and unnoticeable part of your bag (such as the bottom) first to see if the product will discolour or have any adverse effect on the leather.

Our shipping team knows exactly how eager you are to use your new Tefors goods so they will do everything possible to process your order within 24 to 48 hours and in some cases, considerably faster.

We aim for a prompt delivery, with an estimated shipping time of 5 to 12 business days. Depending on your order the items can be shipped from either our European or Asian warehouse. Trust that we select the best option for each product, ensuring a smooth and reliable shopping experience.

If you have any specific questions, our customer support team is here to assist you. You can send us an email at any time at hello@tefors.com.

You can rest assured that we never share your information to any third party. Your details are only used to contact you about matters concerning your order or for other reasons regarding Tefors.

You may choose one of the following payment methods: Shop Pay, Apple Pay, PayPal, G Pay, credit card or debit card.

Shop Pay and G Pay payments are serviced by Shopify (www.shopify.com) with offices at: 150 Elgin Street, 8th Floor, Ottawa, Ontario, K2P 1L4, Canada.

Apple Pay payments are serviced by Apple (www.apple.com) with offices at: One Apple Park Way, Cupertino, California, 95014, United States.

PayPal payments are serviced by PayPal (www.paypal.com) with offices at: 2211 North First Street, San Jose, California, 95131, United States.

On the Tefors Online Store, every purchase is made with maximum security as a result of the most advanced encryption services (SSL) which ensures that all data transmitted between the web server and browser remains encrypted. We use protected connections, as demonstrated by the ”https” URL prefix that appears in the browser’s address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, in some situations they may contact you for further details before confirming the order.

Customs fees are the responsibility of the customers. These fees may be applicable if your country of delivery has decided to apply import fees. TEFORS has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. 

Delivery to EU Countries. 
The goods ordered from Tefors.com are shipped out from the European Union except for the Ultimatum Bag and its Add-ons.

If your country of delivery is also within the European Union, no customs fees will be applied. As of January 1st, 2021 UK is no longer a member of the UK, so import duties may apply. Please check with your local customs office to find out more information about tariffs when importing goods from the EU to UK.
The Ultimatum Bag, alongside its Add-ons, will be delivered from our warehouse in Shenzhen, China. All related fees applicable to Ultimatum orders are not the responsibility of Tefors and they should entirely be covered by the client.

Delivery to Non-EU Countries
If you are choosing to have your order shipped to a country that is not within the European Union, we suggest checking with your national customs authorities, the tariffs that may be applied to the category of products that you are ordering from Tefors.com.

Delivery to the US
As a reference, the US generally does not apply import fees for personal use purchases when the goods have a value that is under 800 USD. Please keep in mind that this is only as a reference, and we advise you to check the up-to-date information on the U.S. Customs and Border Protection website.

Peace of mind for our customers is extremely important to us. Therefore if you feel that the product does not quite right for you then we ask you to contact us immediately by email at hello@tefors.com. Please keep in mind that the request must be made within the first 14 days of receipt. For the La Marque Quadrum Pen, a 30-day return period is provided.

In accordance with the European legislation, customers have 14 days to cancel their order by email (hello@tefors.com), from the date that the good was delivered by our shipping courier.  The customer must then return the unused goods back within 14 days of informing Tefors and proof of compliance to this will be necessary.

The customer is responsible for all return shipping costs involved in the process of returning the product or products.

For the return to be accepted it must be visibly in exactly the same condition it was received in – unworn, unmarked, unwashed and with all the product labels intact. Please understand that the products must not be used at all. In return we guarantee that the goods you receive from us are 100% new. No refund will be made if the product has been used beyond opening or if it is damaged.

Please keep in mind that faulty items which have been used, are no longer eligible for a refund. If the fault is determined to be a manufacturing one, then our team will offer the option of repairing or exchanging the product. A refund in this case is no longer possible.

The customer must ensure they have a Proof of Posting for the parcel. We recommend the use of Special Delivery or Recorded Delivery. Tefors will not be held accountable for any item going missing in the post and this will protect you against the loss of items.

Once the goods are received by us and they have passed our quality check, we will issue you a refund to the full price of the purchased good. Please note that shipping and import fees are not refundable.

Please keep in mind that personalised goods can not be returned. Should a personalised good have a manufacturing issue, we will offer the possibility to have these issues repaired, however personalised or custom made goods are not subject to a refund.the request must be made within the first 14 days of receipt.

We are to help out in all situations. Our goods pass a number of quality checks, including a final inspection before the item is packaged and sent out to a customer. Having said this, in rare occasions it is possible that your item my have a manufacturing issue.

In this case, we will ask you to contact us by email at hello@tefors.com with a couple of photos showing the reason for your concern so that we can have a better understanding of the matter at hand. Once this has been done, we will get back to you as soon as possible with a suggestion to have this resolved.

Please keep in mind that faulty items which have been used, are no longer eligible for a refund. If the fault is determined to be a manufacturing one, then our team will offer the option of repairing or exchanging the product. Subsequent exchanges are not eligible for refunds.

Length - 43 cm / 16.9 inch

Width - 31 cm / 12.2 inch

Depth - 10.5 cm / 4.2 inch

Depth Expanded - 17 cm / 7.1 inch

Volume: 14 Litres

Volume Expanded: 22.6 Litres

If you would like to upgrade your Ultimatum Bag to Full Pack for example, please send us an email at hello@tefors.com and we will be happy to assist you.

Whether it will be possible will depend on whether your bag has already been crafted and or shipped out.

1. VINTAGE SAFFIANO LEATHER
WATER RESISTANT EDITION

Saffiano leather is a textured leather praised for its durability and high resistant yet elegant finish. As a result of its special exterior coating layer, the leather is water repellent and exceptionally easy to keep clean. We went one step further and upgraded all the zippers that have direct access to the interior with water-resistant ones to complement the water repellent properties of the leather, making it ideal for those that want less worries about getting caught out by a shower.

2. BLACK SAFFIANO LEATHER
WATER RESISTANT EDITION

The Black Saffiano leather shares all the properties listed above that are particular to this type of leather. The sleek Black Saffiano appearance is accentuated by the silver accessories, giving it a subtle, but noteworthy presence in any occasion. Just like the Vintage Saffiano, this model only comes with a metal zipper on the Briefcase side, to give it an added touch of elegance.

3. BLACK LEATHER & OLIVE
ORIGINAL EDITION

The Black & Olive edition is the only two tone Ultimatum. It is composed of the same leather as the Black Ultimatum, as well as a complementing olive, custom, lightweight fabric that has good water resistant properties. Its lines and black leather maintain its timeless look, while the olive fabric give it a more casual aesthetic. The Black & Olive is also lighter by approx 200g in comparison to the other models.

4. RUM LEATHER
ORIGINAL EDITION

The Rum leather on the Ultimatum makes it a classic, elegant option for those that want to stand out, and want a brown shade of leather that always has and always will be appreciated. The full-grain cowhide leather with a semi-aniline finish means the leather maintains many of its natural properties, characteristics, and appearance. This leather type can naturally have areas with a slightly different texture, unlike the Saffiano leather which has a uniform pattern all-across its surface.

5. BLACK LEATHER
ORIGINAL EDITION

The Black leather Ultimatum can be taken just about, anywhere, anytime. Its leather shares all the characteristics of that of the Rum Ultimatum, but in a relatively matt, black exterior. It has a similar appearance to that of the Black Saffiano, however it doesn't come with the same water resistant zipper. Also in contrast to the Black Saffiano, this leather has a more diverse texture across its surface and does require more attention and care over time. This semi-aniline finish is preferred by some because it captures a light patina with use, while others prefer the more constant and less changing appearance over time of the Saffiano leather.

To contact Tefors customer support, you can send an email to hello@tefors.com. Our team will be happy to assist you with any questions or concerns you may have.

It is designed to carry two cubes, plus the Smart Organizer. The exterior dimensions of the Camera/Food cube and that of the Compression Cube are the same, so you can also carry two cubes with the same functionality at the same time.

Length - 20 cm / 7.9 inch 

Width - 29.5 cm / 11.6 inch
Depth - 10 cm / 3.93 inch

Length - 20 cm / 7.9 inch 

Width - 29.5 cm / 11.6 inch 

Depth - 10 cm / 3.93 inch 

Depth Expanded - 14 cm / 5.5 inch

The Smart Organizer can fit laptops up to 16 inches in size. The dimensions of a 16-inch M3 MacBook Pro are 35.79 x 24.81 x 1.68 cm (14.09 x 9.76 x 0.66 inches). Anything smaller than this should fit perfectly.

Welcome to tefors.com

www.tefors.com (collectively, the “Site”) is the official website of Tefors Inc., its subsidiaries and affiliates, among which is Creatorama SRL. We encourage you to read the following terms governing your use of and purchase of products from the Site. By using the Site or by providing Personal Information to us, you agree to be bound by these Terms of Use set forth below, the Cookie Policy and Terms of Sale, and any other documents referred to therein (collectively, the “Terms”).

Creatorama SRL

RO41042364 | Str. Drumul Garii Odai, Nr. 2-4-6, Bloc 3, Etaj 2, Ap. 201, Otopeni, Judet Ilfov, Romania

Modifications to these Terms

From time to time, we may change the terms that govern your use of our Site. Your use of our Site following any such changes to these Terms of Use constitutes your agreement to follow and be bound by the terms as changed.

Use and Restrictions

This Site may be accessed and used only by individuals who can form legally binding contracts under applicable laws, who are 18 years of age or older, and who are not barred from using the Site under applicable laws. You acknowledge and agree that Tefors, in its sole discretion and without notice or obligation to you, may temporarily or permanently suspend or discontinue any or all access to the Site. We may change, move or delete portions of, or may add to our Site or its Contents (hereinafter defined) from time to time, and these terms cover any subsequent changes or modifications to our Site and/or its Contents.

Other than for the purchase of merchandise from our Site, our Site and the contents of our Site (the “Contents”) are intended for personal, noncommercial use and you agree that you will not: (a) resell products purchased or make other commercial use of the products, Site or its Contents (hereinafter defined); (b) modify, reproduce, publish, transmit, distribute, display, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software; (c) collect or use any product listings or descriptions; (d) use any data mining or similar data gathering methods from the Site; (e) use, frame or utilize framing techniques to enclose any Tefors trademark, logo or other proprietary information (including images, text, layout or design) without Temporary Forever’s express consent; or (f) except for your use of the Site as expressly permitted in these Terms, access or attempt to access any systems or servers on which the Site is hosted or modify or alter the Site in any way. Any unauthorised use of the Site will result in you being banned in use of the Site.

Intellectual Property Rights

The Site and its Contents are protected by copyright, trademark, trade dress and other laws and Tefors Inc. owns and/or uses with permission all worldwide right, title and interest in and to the Site and its Contents. You agree not to display or use such trademarks without Temporary Forever’s expressed permission.

User Comments, Feedback, Postcards and Other Submissions

Any and all comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered by you to Tefors on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Submissions”) shall be and remain Tefors' property.  You agree to, if requested by Tefors, assign and transfer to Tefors all rights in and derived from the Submissions that you may have including without limitation, all ownership of and rights to use, sell and commercialise the intellectual property and the right to file applications to register such rights. Tefors Inc. is not under any obligation (1) to maintain any Comments in confidence; (2) to pay to you any compensation for any Comments; or (3) to respond to any user Comments.

By making any Submission to the Site, you agree that such Submission does not violate any right of any third party, including copyright, trademark, privacy, patent or other personal or proprietary right(s). In addition, to the extent any Submission contains your or any other person’s name, likeness, voice or biographical information (“Personal Rights”), you hereby grant and will cause such other person to grant to Tefors Inc. a transferable, non-exclusive, worldwide, royalty-free license to use such Personal Rights for any advertising or marketing of Tefors Inc. products in any medium.  You agree to indemnity and hold harmless Tefors and its affiliates and their respective officers, directors and employees against any losses, liabilities, claims and expenses (including attorneys’ fees) arising out of your account, your use this Site, your Submission and any Personal Rights contained therein.

You further agree that your Submission to the Site does not contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Submission you submit. You agree that Tefors Inc. may use and/or disclose information in your Submission consistent with the terms of the Privacy Policy.

Electronic Communications

You consent to receive electronic communications from Tefors either in the form of an e-mail set to you at the e-mail address listed on your account or by communications posted on the Site. You acknowledge and agree that any electronic communication in the form of such e-mail or posting on the Site shall satisfy any legal requirement that such communication be in writing. 

Your Account

You may be asked to establish an account with Tefors in order to purchase through the Site. You are solely responsible for (i) maintaining the security of your account and password; (ii) restricting access to your account; and (iii) keeping your account email address current. You are solely responsible for all activities, including without limitation, all purchases of products on the Site and posting of Submissions, that occur under your account.

You acknowledge and agree that Tefors may access, preserve and disclose your account information, Submissions, communications, and information relative to your use of the Site, and any other information under your account if Tefors Inc. is required to do so by law or legal process or if Tefors Inc. determines, in its sole discretion, that such action is necessary to protect the rights of Tefors Inc, third parties and other users of the Site or for otherwise responding to your customer service inquiries. Tefors Inc.’s rights herein shall govern over any terms of our Privacy Policy. 

Site Transactions

We reserve the right to request further identification for credit card processing on any order you place with us.  We reserve the right to change and/or refuse any order you enter on the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order; including multiple orders entered by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. In the event we change or cancel an order, we will attempt to notify you by contacting the applicable contact information provided when the order was submitted on the Site.

Available payment methods

You may choose one of the following payment methods: Shop Pay, Apple Pay, PayPal, G Pay, credit card or debit card.

Shop Pay and G Pay payments are serviced by Shopify (www.shopify.com) with offices at: 150 Elgin Street, 8th Floor, Ottawa, Ontario, K2P 1L4, Canada.

Apple Pay payments are serviced by Apple (www.apple.com) with offices at: One Apple Park Way, Cupertino, California, 95014, United States.

PayPal payments are serviced by PayPal (www.paypal.com) with offices at: 2211 North First Street, San Jose, California, 95131, United States. 

Shipping

How long before I receive a new purchase?

Our shipping team knows exactly how eager you are to use your new Tefors goods so they will do everything possible to process and package your order within 24 to 48 hours and in some cases, considerably faster.

We aim for a prompt delivery, with an estimated shipping time of 5 to 12 business days. Depending on your order the items can be shipped from either our European or Asian warehouse. Trust that we select the best option for each product, ensuring a smooth and reliable shopping experience.

If you have any specific questions, our customer support team is here to assist you. You can send us an email at any time at hello@tefors.com.

How secure is the purchasing process?

You can rest assured that we never share your information to any third party. Your details are only used to contact you about matters concerning your order or for other reasons regarding Tefors.

On the Tefors Online Store, every purchase is made with maximum security as a result of the most advanced encryption services (SSL) which ensures that all data transmitted between the web server and browser remains encrypted. We use protected connections, as demonstrated by the ”https” URL prefix that appears in the browser’s address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. Our Payments department may carry out anti-fraud checks before approving the transaction and for greater protection, in some situations they may contact you for further details before confirming the order.

Can Customs Fees be applied to orders?

Customs fees are the responsibility of the customers. These fees may be applicable if your country of delivery has decided to apply import fees. Tefors has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.

Please check with your local customs office to find out more information about tariffs.

Delivery to the US
As a reference, the US generally does not apply import fees for personal use purchases when the goods have a value that is under 800 USD. Please keep in mind that this is only as a reference, and we advise you to check the up-to-date information on the U.S. Customs and Border Protection website.

Modification

Any content offered or posted on this Site is subject to modification or discontinuation at any time and from time to time without notice or obligation to you. Without limiting the foregoing, Tefors reserves the right, in its sole discretion, to charge fees for the use or purchase of, or access to, any products, services or Content offered through the Site, at any time from time to time.

Warranties and Disclaimers

The Site, Submissions and content provided via the Site are provided on an “as is” and “as available” basis, without warranty of any kind. To the maximum extent permitted by law, Tefors disclaims all representations, warranties and conditions, express or implied with respect to the Site, Submissions, the content and any products or services, including without limitation, warranties or conditions of merchantable quality, merchantability, durability, fitness for a particular purpose, title, non-infringement, and implied warranties or conditions arising from course of dealing or performance.

The material displayed on the Site is provided with a limited guarantee, conditions or warranties as to its accuracy. We reserve the right to revoke offers or correct errors or inaccuracies or omissions. For more information on warranties, read our FAQ section.

Returns

Peace of mind for our customers is extremely important to us. Therefore if you feel that the product does not quite right for you then we ask you to contact us immediately by email at hello@tefors.com.

In accordance with European legislation, customers have 14 days to cancel their order by email (hello@tefors.com), from the date that the good was delivered by our shipping courier.  The customer must then return the unused goods back within 14 days of informing Tefors and proof of compliance to this will be necessary.

The customer is responsible for all return shipping costs involved in the process of returning the product or products.

For the return to be accepted it must be visibly in exactly the same condition it was received in – unworn, unmarked, unwashed and with all the product labels intact. Please understand that the products must not be used at all. In return, we guarantee that the goods you receive from us are 100% new. No refund will be made if the product has been used beyond opening or if it is damaged.

The customer must ensure they have a Proof of Posting for the parcel. We recommend the use of Special Delivery or Recorded Delivery. Tefors will not be held accountable for any item going missing in the post and this will protect you against the loss of items.

Once the goods are received by us and they have passed our quality check, we will issue you a refund to the full price of the purchased good. Please note that shipping and import fees are not refundable.

Please keep in mind that personalised goods can not be returned. Should a personalised good have a manufacturing issue, we will offer the possibility to have these issues repaired, however personalised or custom made goods are not subject to a refund. 

Manufacturing Defects

Should a purchased product arrive with a manufacturing defect, we kindly ask you to get in touch by email (hello@tefors.com) before using the product so that we can have it repaired or replaced depending on the circumstances.

If a manufacturing issue arises in the first 12 months since the order has been placed and the product has been used, the product will no longer be eligible for a refund, however we will take all the necessary steps to ensure that it is repaired or replaced. Accidental damages or those that occur as a result of use, are not deemed as manufacturing defects and therefore will not be covered by the warranty.

Limitation of Liability

To the maximum extent permitted by law, Tefors exclude all liability for any damages (howsoever arising, including without limitation through contract, tor (including negligence), breach of statutory duty or otherwise) arising out of or in connection with your access to (or inability to access) or use of the Site and its contents. All conditions, warranties and other terms which may be implied by statute, common law or otherwise are hereby excluded to the maximum extent permitted by law. In no event shall Tefors or their respective officers, directors, contractors, employees or agents be liable for: (i) any indirect, special, or consequential loss or damage, or (i) loss of profit, (iii) loss of business, (iv) loss of contract, or (vii) loss of data, in each case, incurred by any user in connection with the Site, any sites linked to it and any materials posted on it, even if Tefors has been previously advised of the possibility of such damage. Nothing in these Terms of Use shall exclude or limit our liability for death or personal injury arising from our negligence, any breach of the obligations implied by applicable law, or for any fraud, or fraudulent misrepresentation or any other liability to the extent it cannot be waived or limited under applicable law. 

Governing Law and Jurisdiction

These Terms of Use shall be governed by, construed and enforced in accordance with the laws of Romania. The courts at the registered office of Tefors will have exclusive jurisdiction over any claim or any dispute arising from, or related to, a visit to the Site. Tefors reserves the right to bring proceedings against you for breach of these Terms of Use.

Invalidity

If any provision of these Terms of Use are held to be invalid, illegal or unenforceable in any jurisdiction, the same will not affect the effectiveness or validity in other jurisdiction or the effectiveness of any other provision herein.

Questions

If you have any concerns about material which appears on the Site or these Terms of Use, please contact us by emailing at hello@tefors.com.

Tefors Privacy Policy

Thank you for placing your trust in Tefors. You are very important to us and we want to provide you with a safe and secure online experience. This Privacy Policy describes how we collect and use your information and explains the choices that you have with regard to how we use your information.

This privacy policy (“Privacy Policy”) applies to the website https://www.tefors.com (the “Site”) and describes all the processing activities that may be performed through this Site by Buzaianu Alexandru PFA, a Temporary Forevers & Tefors Division of Tefors Inc. (‘’Tefors’’), who owns and operates the Site.

Your personal data will be processed by Tefors when you visit the Site and interact with the services and functionalities offered by the Site. This Privacy Policy has been created in accordance with the Recommendation n. 2/2001, adopted on May 17, 2001 by Article 29 Data Protection Working Party in relation to the minimum requirements for the collection of data on-line within the European Union.

The Privacy Policy specifies the identity of the data Controller that controls and manages the personal data collected and processed through the Site, specifies what is the personal information collected, the data processing purposes and conditions, the extent of personal data communication to third parties, the data security measures adopted in order to protect and safeguard data and the ways in which you may verify the processing of data relating to you and enforce your rights as recognized under the Privacy Law.

What information does this Privacy Policy cover?

This Privacy Policy applies to Personal Information collected on the Site. It does not apply to any other affiliate through any other means. By “Personal Information,” we mean information that identifies you personally. It covers how we collect, use, and share that Personal Information as of the date that this Privacy Policy is posted. This Policy also doesn’t apply to any Sites maintained or operated by other companies, by any affiliates or subsidiaries or partners of Tefors or otherwise linked to our Sites.

What types of Personal Information do we collect about our online visitors?

We receive and store certain types of information from you whenever you interact with our Site to deliver the products you request from us, and help improve your overall shopping experience. For example, like many other websites, we drop “cookies” and store other web-based files on user devices to get certain types of information when your web browser accesses our Site.

Information You Provide. We generally collect only Personal Information you voluntarily provide to us. We don’t require you to give us Personal Information to access certain public areas of our Site. This is true unless you live in a country that defines Personal Information to include network identifiers like your Internet Protocol addresses. For some secure areas of our Site, however, we require you to provide Personal Information when you use specific features. For example, we collect Personal Information from you when you:

  Ask to register with us online  Sign up for our newsletter  Request we alert you when an item or type of item is back in stock  Participate in promotions or surveys  Submit comments, reviews, or other user-generated content  Connect or interact with us through social networks (e.g., Facebook, Google+, Twitter) or Live Chat  Request customer or technical support  Name  Postal or billing address  Geolocation (depending on the settings of your mobile device)  E-mail address  Social Media account information (username and website)  Telephone or mobile numberDevice Information. Depending on the permissions you’ve granted and other factors, we may receive information about your location and your mobile device when you download or use apps created by our Sites, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, certain player search results, and other personalized content. Examples of the device information we may collect includes:Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength and device identifiers.Device locations, including specific geographic location, such as through GPS, Bluetooth, or WiFi signals.Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address. Most mobile devices allow you to turn off location services, and we encourage you to contact your device manufacturer for detailed instructions on how to do that.Payment Information. If you purchase a product on our Site, we will collect payment card information from you, including your name, expiration date, authentication code, and billing address. We will securely transmit this information consistent with payment card industry rules to the appropriate payment facilitators (2Checkout & PayPal). We may offer you the option to save information about the method and choice of payment on our Site.

Temporary Forevers Business Activities. We process and may disclose your Personal Information to others to:Respond to your questions, complaints, or reviews of our product or services;Screen our orders for potential risk or fraud. For example, we may use the device information or IP address to help us screen for potential fraud as well as to improve out site by generating analytics about how our customers browse and interact with the Side and take decisions regarding the reach and conversions of our advertising and marketing campaigns;Fulfill orders; For example information may be shared with Shipping couriers in order to create shipping labels.Send you communications, including ads, electronic newsletters, or other offers or opportunities tailored to you;Comply with applicable law, obey judicial orders, cooperate with the law enforcement authorities, or prevent any suspected illegal activities;Help us run our business;For any other everyday business purposes, such as product development and Site administration.

Authorized Service Providers. We use other companies and individuals to perform certain functions on our behalf. Those functions include payment card processors, shipping vendors, third party logistic providers, e-commerce service providers, analyzing or hosting data on cloud-based servers, and other companies that help us provide and improve our products and services.
Transaction data, including personal data, can be transferred to 2Checkout (www.2checkout.com) with offices at: De Cuserstraat 93, 2nd floor, 207-208 office, 1081 CN Amsterdam, The Netherlands and PayPal (www.paypal.com) with offices at: 2211 North First StreetSan Jose, California 95131, United States.

We also share your Personal Information with third parties to help us in the activities mentioned above. Examples include:

Woocommerce. The platform that allows us to carry out the online sales. For more details of the Woocommerce Privacy Policy, please access this link: https://automattic.com/privacy/.

GDrive. Used to for database management and storage purposes. Link to Privacy Policy: https://policies.google.com/privacy

Google Analytics: To analyse marketing efforts and execute retargeting campaigns in order to deliver personalised advertising. Link to Privacy Policy: https://www.google.com/intl/en/policies/privacy/

UPS. Used to create shipping labels and send out orders. Privacy Policy: https://www.ups.com/us/en/help-center/legal-terms-conditions/privacy-notice.page

Sale of the Businesses. If we sell all or part of our business, Personal Information may be transferred to the purchaser in connection with that transaction. We will use reasonable efforts to include contractual provisions that require the purchaser to treat your Personal Information consistent with the terms of this Privacy Policy.

Other Disclosures. We may otherwise disclose Personal Information as permitted or required by law, when we believe in good faith it is necessary for safety purposes, required for legal reporting, or to protect our legal rights or enforce our Terms of Use or any applicable rules, or to protect the rights of others. We may also disclose Personal Information to our auditors, legal advisors, or to respond to a subpoena or other law enforcement request. We may also aggregate information that we gather about you (e.g., online sales, traffic patterns) and provide these statistics to others in aggregate form.

What choices do you have about the collection, use, and sharing of your Personal Information?

If you signed up to receive newsletters or other marketing communications from us, you can opt-out any time by sending us an email clicking the unsubscribe link at the bottom of the message. You can also log-in to your account to opt-out and update your marketing preferences at any time. Even after you opt-out or update your marketing preferences, please allow sufficient time to process your marketing preferences. It may take up to 10 days to process your e-mail related requests, and up to 30 days for all other marketing-related requests. And even after you’ve opt-out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. These include, for example, customer service issues, returns or product-related inquiries, surveys or recalls, or any questions regarding a specific order.

What kinds of security measures do we take to safeguard your Personal Information?

The security and confidentiality of your Personal Information matters to us. That’s why we have technical, administrative, and physical controls in place to protect your Personal Information from unauthorized access, use, and disclosure. For example, we encrypt payment card information you submit to us using Secure Sockets Layer (“SSL”) technology that helps protect information during transport to our Site. Of course, we transmit the entire payment card number to the appropriate credit card company during order processing in accordance with payment card rules. We also review our security procedures periodically to consider appropriate new technology and updated methods. Even so, despite our reasonable efforts, no security measure is ever perfect or impenetrable.

How do we protect children who visit our site?

Our website is a general audience site. We do not knowingly collect any personal information from children under the age of 14. Users who are below the age of eighteen (18) (or the age of majority in the applicable jurisdiction) should not use the site without authorization from a parent or legal guardian.

How can you access, update, or block your Personal Information?

You can update the Personal Information you provided to us by logging-in to your profile, and making the appropriate changes or corrections yourself. You can also contact us directly any time at the address below, correct or delete your Personal Information. If you wish to de-activate your account, you may do so by sending an email to us through our contact page. Once you do so, your account will then be de-activated on a going-forward basis, although certain personal information may still be retained in accordance with our Record Retention Policy or to the extent necessary to comply with applicable law.

If you are a European Citizen, feel free to contact us at any time to update, correct or permanently delete any personal information.

You can opt-out of receiving Tefors marketing e-mails at any time by emailing your unsubscribe request to hello@tefors.com.

You have at any time the Right to be Forgotten. If you wish to exercise this right, please get in touch with us.

What happens when we change our privacy policy?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website and will apply to all current and past users of our websites and will replace any prior policies that are inconsistent. Your continued use of our websites and / or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

Questions and Feedback.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. You can reach our Data Protection Officer by email: hello@tefors.com